FAQs

All appointment rates are based on the length of the appointment. Current rates for all appointment types are listed on the booking page here.

Initial Assessments are 55 minutes.

Follow up pelvic health appointments are 40 minutes.

In certain cases shorter follow up appointments are appropriate which are 25 minutes- for pelvic health related issues I typically recommend a minimum 40 minute follow up appointment.

To start, you should book at least 2-3 follow up appointments after your initial assessment, typically about 1-3 weeks apart. I encourage you to book these at the same time as your initial appointment to keep that continuity of care and ensure you get the slots that work for you. As to how many you’ll need, that’s a great question and I don’t have the answer. It’s different for every body. What I can tell you is, when it comes to pelvic floor physiotherapy, it’s not like typical orthopedic physiotherapy or an acute injury where I need to see you twice a week for “X” number of weeks. It varies from person to person. But the idea is that you don’t need me in the long run.

Sure is, if physiotherapy is a benefit covered under your extended health plan. The percentage covered and maximums vary by plan so check yours for details.

I sure do. Right now, direct billing is available for most extended health providers including Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield, and any providers registered with Telus eclaims.

If you’re with a different extended health provider, a receipt will be provided via email which you can submit for reimbursement.

I don’t direct bill to MSP, WorkSafe BC, or ICBC and I don’t take WorkSafe BC or ICBC claims at this time.

Oh, the cancellation policy. It’s always a tricky one. But, the cancellation policy is 24 hours’ notice. Otherwise it’s the full appointment fee.

Listen, I absolutely understand emergencies happen- especially when kids are involved. And if that’s the case, let me know. But I’m a practice of one, with a waitlist, and your appointment time has been held just for you. When you late cancel, not only do I not get paid (and still pay the overhead for the practice), but another patient misses out on a slot they could have had.

If you’re booked into the clinic and can’t make it in, I encourage you to swap to a virtual appointment.

Virtual appointments are usually covered by extended health providers- but cancellation fees are not. It’s also better to be late for your appointment than no show or late cancel.

MSP will generally cover a very small portion of your appointment. I don’t direct bill to MSP, but you can submit your receipt manually for reimbursement.

Unfortunately, I don’t have the capacity to take on work safe or ICBC cases at this time as the administration side is too heavy for my tiny practice. You’re welcome to inquire if your adjuster or case manager will accept receipts and submit yourself for reimbursement. Otherwise, I don’t communicate with them directly on your behalf.

OF COURSE YOU CAN. What kind of perinatal care provider would I be if you couldn’t bring your baby with you? I am super skilled at singing The Wheels on the Bus or holding babe while you change. That being said, I do encourage you to come on your own so that you can focus on you.

The thing is, this means you had a human being grow inside of your body, stretching your abdominal wall and pelvic floor for 9 months. Then you had a major abdominal surgery. So YES, seeing a pelvic floor PT is still a good idea regardless of how you delivered your baby. I also have specific training in c section rehab.

I’m so glad you asked ;)

It looks like a lot of talking to start. Your story is very important. I’ll inevitably have a lot of questions for you, and some of them might surprise you. I will ask you how you poop. That will happen. And then sometimes — not always, and never if you don’t want to — we’ll do an internal pelvic exam. Occasionally, if there’s a long history involved or we have to cover something more complex, we may not get to a pelvic exam in the first session. If that’s something you want to prioritize, just let me know and I’ll be sure to plan our time accordingly.

There will almost always be a bit of an anatomy lesson and I’ll also ask you what success looks like for you. As with all my treatments, this is a collaboration. I’m here to guide your experience and help you get where you want to be.

Yes. Just, yes. People of all ages can benefit from pelvic floor physio. It’s never too late to get help with a condition that’s casting a shadow over something you enjoy doing, or worse, affecting the quality of your day-to-day life. You deserve to get that support.

Yup. It’s a great idea to book in with a pelvic floor physio during your pregnancy for birth prep and a baseline check, Also, you never know what you don’t know that might help. Being prepared for what’s to come, what to look out for, and how to take care of yourself — not just your new mini — is crucial.

Honestly it’s never too early, and it’s never too late. I won’t do an internal exam prior to 6 weeks postpartum however that doesn’t mean there isn’t a ton we can do. Often the first couple of weeks is a great time for a virtual session to talk through your birth, any concerns you may be having, and how to handle those early postpartum days with respect to your pelvic floor.

It doesn’t matter to me, at all. It doesn’t affect an internal exam. BUT if you’re not comfortable you don’t need to have an internal exam that day. In fact, you never need to have one. A TON of what we do is education and exercise, so we can make that day focused on that. You can also change your appointment to a virtual session that day. Whatever works for you.

Menopause or peri menopause is a common time for pelvic floor symptoms to crop up- don’t hesitate to book in.

Of course I do, painful sex, urinary incontinence, and prolapse are all things that occur in patients who’ve not had babies as well.

Yes, I absolutely do. It’s common to need pelvic floor physiotherapy after prostate surgery or radiation- but that’s not the only reason you might need pelvic floor physiotherapy as a male.